Shipping policy
At SmartCounter, we are committed to delivering your orders safely and on time. Please read our shipping policy below to understand how we process and deliver your orders.
Order Processing
- Orders are processed within 1-2 business days after payment confirmation or order placement.
- Orders placed on Sundays or public holidays will be processed on the next business day.
Delivery Time
- Standard delivery across India typically takes 4-7 business days.
- Delivery times may vary depending on your location and courier availability.
Shipping Charges
- We offer Free Shipping on all eligible orders unless otherwise mentioned on the product page.
Order Tracking
Once your order has been shipped, you will receive tracking details via email or SMS (where applicable), allowing you to monitor your shipment.
Delivery Delays
While we strive to deliver within the estimated timeframe, delays may occur due to:
- Weather conditions
- Public holidays
- Courier partner delays
- Natural disasters or other unforeseen circumstances
We appreciate your patience in such situations.
Incorrect Address
Please ensure that your shipping address is accurate before placing your order. SmartCounter is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.
Need Assistance?
For any shipping-related questions, please contact us at:
Email: support@smartcounter.in
We aim to respond within 24 business hours.
